Wooden figures sheltered under an umbrella, representing family protection

Protecting what matters most to you

For years, Loyal Services LLC has helped the Houston and Katy community protect their cars, homes, businesses and families — with honest advice, competitive rates and service in English and Spanish.

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The Loyal Services LLC team at their office in Katy, TX

4.8★ 91 verified Google reviews

A local agency that puts people first

Loyal Services LLC is an independent insurance agency based in Katy, TX, serving the greater Houston area and all of Texas. Because we're independent, we're not tied to a single company — we compare 25+ carriers and 400+ plans to find the coverage that truly fits your life and budget.

Our mission is simple: make insurance clear, accessible and human. We take the time to explain your policy in plain language, so you understand exactly what you're paying for — and why it protects you. And we do it all in English or Spanish, on your schedule.

Bilingual advisors — full service in English & Spanish
25+ carriers and 400+ plans compared for you
Extended WhatsApp hours, Monday–Saturday, 10am–10pm

25+ Carriers offering 400+ plans

40K+ Policyholders who trust us

2 Languages, one dedicated team

4.8/5 Customer satisfaction rating

The people behind Loyal Services

A family-run agency built on knowledge, honesty and a genuine commitment to every client who walks through our doors.

Vanessa Gonzalez

Economics & Political Science · Icesi University, Cali

Vanessa is the founder and CEO of Loyal Services LLC. She studied at Icesi University in Cali, Colombia, where she earned her bachelor's degree in economics and political science.

She holds an insurance license that allows her to offer auto, home, life and commercial property coverage. With strong expertise in marketing and investments, she helps clients make confident decisions that support their goals. WhatsApp service hours run from 10am to 10pm.

Licensed Insurance Advisor Marketing & Investments Bilingual EN / ES

Camilo Correa

Business Administration · Universidad Autónoma de Occidente, Cali

Camilo is CEO of Loyal Services LLC and holds a degree in business administration from Universidad Autónoma de Occidente in Cali, Colombia, with experience in accounting and the management of administrative processes.

As Director of Customer Service, he coordinates, supervises and trains the entire team to deliver the best possible experience across every one of our service areas.

Business Administration Accounting & Operations Team Leadership

Businesses that trust Loyal Services

Our mission & vision

Our mission

Coverage that actually fits

To give every family and business in Katy honest, personalized guidance — comparing carriers on your behalf so you get the right protection at the right price, explained in a language you understand.

Our vision

The community's trusted advisor

To be the insurance agency the Hispanic and Houston-area community turns to first — known for responsiveness, transparency and a team that treats your protection as seriously as you do.

Our commitment

Four principles that shape every conversation, quote and claim we handle for you.

Great customer support

Real people who answer fast, listen carefully and follow through — every step of the way.

Highly trained agents

Licensed, qualified advisors who explain your policy in simple, honest terms.

Human quality

We treat you like a neighbor, not a policy number — with warmth, patience and respect.

Competitive market

25+ carriers compared side by side, so you always get the best rate and coverage available.

Client stories

Texas families don't just sign — they stay.

★★★★★Google

They compared six carriers for my house and walked me through every deductible before I signed anything.

Diego R.

Home insurance · 4 months ago

★★★★★Google

Great service and they find you the prices. I have insured my car with them for two years now.

Erick Díaz

Auto insurance · 1 year ago

★★★★★Google

I fully recommend their tax and legal document services. Friendly, professional and clearly very knowledgeable.

Carolina Castelblanco

Tax service · 3 months ago

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Ready to work with a team you can trust?

Get your quote in minutes through the Loyal Services online portal, or chat directly with an agent on WhatsApp, Monday to Saturday, 10am to 10pm.

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